FREQUENTLY ASKED QUESTIONS

How can I learn more about Total Behavioral Health?

Watch our video, see additional FAQ's below or email us at support@totalbehavioralhealth.com

How does Total Behavioral Health improve productivity?

With our click and drag capability you easily modify any entry. You can make bulk changes in seconds. With different views you can see staff schedules over various periods of time. Since all staff details are in one place, everyone has access to the most current information.

Can clients schedule, change or cancel appointments on our website?

This scheduling tool is for therapists and clinics to manage appointments and staff schedules. We do offer a parent portal which will allow clients to make scheduling changes.

How long does it take to set up and learn?

Minutes! Start scheduling immediately, add more functions as you add more people, clients and data.

How can I track my staff with Total Behavioral Health?

Your schedule will show availability, time and locations of appointments.

Can I set different types of appointments?

Yes, your schedules can also be color coded for easy viewing.

Is my data safe?

Absolutely! Total Behavioral Health resides on the Salesforce.com platform which is one of the most secure in the world.

Can I grow my business with Total Behavioral Health?

Our scheduling software will integrate seamlessly with Practice Management, Clinical and Parent Portal modules.

Can multiple people manage the schedule?

Yes, you decide who has permissions to do various tasks.

Can I use it on my phone?

Yes, save the link to your home screen to have direct access anytime. Total Schedules will work on any device, and anywhere.

Is it HIPAA compliant?

Yes, Total Schedules is HIPAA compliant and completely secure.

How much does Total Behavioral Health cost?

Total Behavioral Health is the most robust and cost-effective complete behavioral health software on the market. Pricing is also discounted based on the number of users. Special pricing is available for non-profits.

How do I add users to Total Behavioral Health?

Simply send a request to support and it will be fulfilled in a matter of hours.

Can I schedule a series of recurring appointments?

Yes, this is very easy to do, watch our How To video here.

Can I look up availability by a therapists credentials or skills?

Yes, this is one of the many views that can be set up for your users.

Can I customize and brand with my logo?

Yes! We set up your site to work the way you do.